Testimonials
"Our experience with Performance has been great. We were looking to launch a gift card program and needed a company to provide the attention and turnaround time necessary to help us succeed. We were able to work together on three different gift card carrier designs until we found the right combination of look and feel. Performance has responded very well to our needs, with competitive pricing to boot."
Jeff Jumonville, Callaway Golf
Thank you, Mr. Bainter, and the entire Performance Team for your efforts and support. We just completed the highest Meijer Gift Card sales Period on record (11-6 to 12-3-11), and ‘knock on wood’, the process has been working very well thanks in large part the production and fulfillment by your entire team. Very few, if any issues arose, and we’re very grateful for the additional support with our miscellaneous requests. Thank you for the great Teamwork.
Meijer Production Manager
“Gary, we wanted to let you and Chris know that we have finally completed our first drop for the IRC Member Cards job on schedule. This is something that we could not have done without the professionalism and support of both of you and your company. For that, I am extremely grateful, thank you!
When we first met to discuss this job, I was backed up against the wall in a dark alley. You both were very helpful in showing me the side door exit and directed me towards the light. I know that sounds a bit dramatic, but I want you know how much I appreciated your calm demeanor and professional attitude. You made promises to me regarding quality, timeline and deliverables. Not only did you deliver on those promises, but you exceeded mine and my clients’ expectations. Our client was very pleased with the final product and mentioned that this was the “best job they have ever seen.” Coming from this discerning client, that says a lot! I can’t say enough about the great job you did for us, thanks again.”
World Marketing Account Services Manager
Quality Control
At Performance, we encourage and expect people in all areas of the company to proactively control and improve our processes. We believe that effective quality control requires communication, involvement, understanding and commitment at every level of the company. People are held accountable for their roles in quality assurance.
The management team establishes goals and direction with respect to quality (based on measures and current company and market needs). They also assess company progress in quality policy and quality goals.
The quality manager leads planning and implementation of quality systems and controls, as well as creating and updating quality procedure documentation. He or she also defines in-process and final product quality measures and specs required for special jobs and food grade projects. The manager tracks quality issues (spoilage or complaints) and ensures corresponding corrective actions are implemented and supports manufacturing operations by having QA Technicians provide quality checks-then keeps area managers and supervisors aware of needs, problems and changes in quality systems in their areas.
Philosophy
From our beginning, the Performance Companies have separated ourselves from the crowd by offering our customers unique capabilities and services. We also have stayed on the leading edge of innovation and technology to give our clients consistent quality at competitive prices.
This dedication to customer satisfaction has paid dividends. Today we offer expertise and capabilities in offset, screen, lenticular and digital printing, display packaging, transaction cards and point-of-purchase displays.
At Performance, we have the people, the knowledge and the capabilities to take your point-of-purchase or promotional job from start to finish - from design to manufacturing, from packaging to fulfillment. And we have the commitment to do the job right, to complete it on budget and deliver it on time.
